Shipping Information

Effective Date: October 20, 2025
Website: https://ivseed.com
Store Name: ivseed

Thank you for shopping with ivseed 🌱
We aim to deliver your order as quickly and safely as possible.
Please read the following shipping details carefully before placing your order.

1. Processing Time

All orders are processed within 3–7 business days after payment is confirmed.
During high-demand periods or holidays, processing may take slightly longer.

Please note: Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Time

Estimated delivery times after dispatch:

• Standard Shipping: 10–20 business days (depending on destination).

• Express Shipping (if available): 5–10 business days.

Delivery times may vary depending on customs clearance, logistics issues, or local postal conditions.

3. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
You can track your order directly through our Order Tracking page or via your shipping carrier’s website.

If you do not receive a tracking number within 7 days, please contact us for assistance.

4. Shipping Rates

Shipping fees are calculated at checkout based on your location and the weight of your order.
We may offer free shipping promotions occasionally — please check our homepage or promotional emails for updates.

5. Customs, Duties, and Taxes

We are pleased to offer duty-free and tax-free shipping for all orders.
All import duties, taxes, and customs fees are covered by ivseed — you will not be charged any additional costs beyond what you pay at checkout.
This policy ensures a worry-free international shopping experience with transparent pricing.

6. Lost or Delayed Packages

If your package is lost in transit or significantly delayed, please contact us at xiaokonglong123456@gmail.com.
We will assist in locating your order or arranging a replacement/refund where applicable.
However, we are not responsible for delays caused by customs clearance or factors beyond our control.

7. Contact Us

If you have any questions regarding shipping or delivery, please reach out to our customer support team:

📧 Email: xiaokonglong123456@gmail.com
🌐 Website: https://ivseed.com

We’re always happy to help and ensure your order arrives safely and on time.