🌱 FAQS | ivseed

1. What types of seeds do you sell?

We specialize in flower, vegetable, and fruit seeds. From colorful blooms to homegrown produce, all our seeds are carefully selected for quality and excellent germination rates.

2. How long does shipping take?

Most orders are processed and shipped within 3–7 business days.
Delivery time depends on your location, typically taking 7–20 business days for most destinations.

3. Do you ship internationally?

Yes! We ship to most countries around the world.
Please check your local import regulations for seeds before placing your order.

4. How can I track my order?

Once your order has been shipped, you’ll receive a tracking number via email.
You can enter the tracking number on our Order Tracking page to see real-time updates on your delivery.

5. What should I do if my seeds arrive damaged or don’t sprout?

We’re sorry to hear that! Please contact us at xiaokonglong123456@gmail.com with photos and details of the issue.
We’ll be happy to offer a replacement or find a suitable solution for you.

6. How should I store my seeds before planting?

Keep seeds in a cool, dry place, away from direct sunlight.
For long-term storage, place them in an airtight container and keep them in the refrigerator.

7. Can I cancel or change my order after placing it?

If your order has not been shipped yet, please contact us as soon as possible.
Once your order has been shipped, it can no longer be modified or canceled.

8. Do you offer wholesale or bulk orders?

Yes! We provide bulk ordering options for gardeners, farms, and retail stores.
Please contact xiaokonglong123456@gmail.com for more information about wholesale pricing.

🌸 Need More Help?

If you have any other questions, feel free to reach out — we’re always here to help you grow!
📧 Email: xiaokonglong123456@gmail.com